Return & Refund Policy

Last Updated: 05 Aug, 2026

Thank you for shopping at FeriBazar. We want our customers to be completely satisfied with every purchase. If for any reason you are not fully satisfied with your product, our return policy is here to assist you.

1. Return Window

• Return requests must be initiated within 7 days from the date you receive your order.
• Requests made after the 7-day period will unfortunately not be eligible for returns or refunds.

2. Return Conditions

To be eligible for a return, the product must satisfy the following criteria:

• The item must be unused, unwashed, and in the same condition as when received.
• The item must be in its original packaging with all tags, seals, and accessories intact.
• A valid purchase receipt or order invoice must be provided.

3. Non-Returnable Items

• Items that show signs of use, wear, or physical damage.
• Products with broken original safety seals or opened security tags.
• Hygiene-sensitive items (such as undergarments) and customized/personalized items.

4. Refund Process

Once we receive and inspect your returned item, we will notify you via email or phone regarding the status. If approved:

• Your refund will be processed back to your original payment method (PhonePe / Paytm / Bank Account) within 5–7 business days.
• For order cancellations made prior to shipment, the refund will be credited directly to your original payment account or wallet.

5. Shipping & Return Charges

If you receive a defective, damaged, or incorrect item, FeriBazar will bear the complete cost of return shipping. However, if you are returning an item due to personal preference or change of mind, the return shipping fees must be covered by the customer.

Contact Us

If you have any questions or concerns regarding our Return & Refund Policy, please get in touch with us:
📧 [email protected]
📞 +91 XXXXXXXXXX